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Food Truck Worker Fired After Tip-Shaming Customers on Twitter

Food Truck Worker Fired After Tip-Shaming Customers on Twitter

A NYC food truck employee was fired after he called out a few Wall Street customers on Twitter. According to his article on TheAwl.com, 24-year-old Brendan O’Connor called out customers from the Wall Street firm Glass, Lewis & Co. on Twitter after they didn't leave a tip on a $170 lunch order. Then his employer, the Milk Truck, fired him.

According to O'Connor's account, employees from the Wall Street firm put in a $170 order with the food truck during busy lunchtime hours. Other customers had to wait as the Milk Truck accommodated this "huge order." So O'Connor was perplexed when they started leaving without leaving a tip. O'Connor claims he even asked the employees from Glass, Lewis & Co. if they left a tip.

I asked some of the group as they were picking up their orders if they had intended to not tip," O'Connor wrote. "They hemmed and hawed and walked away."

So, like most 20-somethings, O'Connor took to Twitter to air his grievances. "Shout out to the good people of Glass, Lewis & Co. for placing a $170 order and not leaving a tip. @glasslewis," O'Connor tweeted.

As a result, Glass, Lewis & Co. called the owner of the Milk Truck to complain. Milk Truck owner Keith Klein then fired O'Connor, who had been working part-time.

O'Connor says he isn't that upset over the firing. "Honestly, I’m not particularly surprised I got fired,” O'Connor told the Daily News. "Heck, I’d probably fire me!”

However, many people have taken to social media to argue in O'Connor's defense, some even boycotting Glass, Lewis & Co. along with the Milk Truck.

The Milk Truck apologized via Twitter to the Wall Street firm tweeting, "@glasslewis rgrding yest. tweet by an employee--it was flat out wrong. we do NOT in any way support or condone this behavior-our apologies." To which Glass, Lewis & Co. accepted the apology by tweeting, "@milktrucknyc We appreciate it, and look forward to doing business with you again!"

Milk Truck owner Keith Klein defended the firing telling the Daily News, "Because he didn’t receive the tip he felt he was entitled to, he abused our customer, first in person and then soon after, with his tweet." Klein went on to explain that the situation would have been the same for any customer. "That’s why he was fired. It doesn’t matter who the customer was — company or individual — the outcome would’ve been the same."

Do you think the firing of O’Connor was justified? Also, do you think the employees should have left a tip for the $170 order?

Photo Credit: Getty Images/Spencer Platt

 

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